Welcome

Agency

PARKS AND TOURS

Xcaret is a park where you can find culture, natural sites, water attractions, and the best of Mexico, all in one place. Due to its privileged location in the Maya jungle among underground rivers, cenotes, and facing the Caribbean Sea, Xcaret has impressive scenarios where you can enjoy different activities to the fullest. Xcaret is a park that celebrates Mexico’s present and rich past, a country known for its traditions, culture, and folklore. 

Explore and visit the Mayan Village, the Butterfly Pavilion, and be surprised by its Aviary, a natural sanctuary where birds interact freely. Your visit is completed until you enjoy a taste of Mexican gastronomy at one of our remarkable restaurants that you can choose from, and enjoy Xcaret Mexico Espectacular presentation with more than 300 artists on stage.  

Xcaret is the most emblematic attraction, a park for the whole family in the heart of Riviera Maya! 

Operation 

Monday to Sunday from 8:30 am to 10:30 pm. 

Open the 365 days of the year.

High seasons affect prices during the year.

Location  

 37 mi | 56 km south of Cancun International Airport.

  4 mi | 6 km south of Playa del Carmen.

Admissions 

Xcaret Full Day Admission 

Have fun in more than 50 natural and cultural attractions and the Xcaret México Espectacular presentation with more than 300 artists on stage. 

 

Xcaret Full Day Tour 

Round-trip Transportation + Xcaret Full Day Admission. 

 

Xcaret Plus Admission  

In addition to the more than 50 attractions included in your Xcaret admission, you can also enjoy a buffet meal at the restaurant of your choice. You have access to Plus Area exclusive facilities, with lockers, dressing rooms and private restrooms, the use of snorkel gear for the underground rivers, and of course the Xcaret Mexico Espectacular presentation with more than 300 artists on stage. 

 

Xcaret Plus Tour  

Round-trip Transportation + Xcaret Plus Admission. 

 

Xcaret Night Admission 

Access from 4:30 pm, designed to enjoy Xcaret at night. Includes the Xcaret México Espectacular presentation. 

 

Xcaret Night Tour 

Round-trip Transportation + Xcaret Night Admission. 

 

Top Activities 

Underground Rivers 

Swim through a maze of caves and tunnels, lit by natural light from air vents. 

Here are three underground rivers in Xcaret to choose from: the Blue River, the Mayan River, and the Manatee River. The three of them flow into the sea, next to mangroves inhabited by pink flamingos.  

  • The rivers of Xcaret flow about 16.4 ft below the ground. 

  • They have an extension of 656 yards approximately and an average depth of 5 ft. 

  • You will find intermediate exits, in case you want to finish your tour before the end. 

  • The use of a life jacket is mandatory, it allows you to float comfortably throughout the course.

Hours: 08:30 am to 17:30 pm.

 

Aviary

Enter a sanctuary of colorful plumages and paradisiacal songs. Contemplate the beauty of the scarlet and great green macaws, the toucan with its colorful beak, and the imposing king vulture. 

The Aviary is the result of many years of research. Natural habitats were created to allow the development of more than 1,500 Mexican birds, some of them in danger of extinction. 

Hours: 10:00 am to 16:20 pm.

 

“Bridge to Paradise” Mexican Cemetery

This spiral cemetery has seven levels that symbolize the days of the week, and 52 steps, which represent the weeks in a year, while its 365 tombs are a representation of the days of the year. Discover the personality of each tomb by its tonalities, adornments, and singular epitaphs. 

It is a valuable place of Mexican culture and its relationship with the Day of the Dead tradition.  

Hours: 8:30 am to 6:45 pm.

 

 

Coral Reef Aquarium

Admire beautiful coral specimens at Xcaret’s Coral Reef Aquarium, in special ponds with windows that allow you to see underwater. See more than 5,000 marine organisms, among which you can see jellyfish, snails, goldfish, rays, and starfish. 

Hours: 8:30 am to 6:45 pm. 

 

Xcaret México Espectacular 

Take a seat in the impressive Gran Tlachco Theatre, that gathers more than 300 artists on stage to take you into a journey through the history of Mexico, going from the pre-Hispanic era to the time of the Spanish conquest, Colonial times, the Independence of Mexico and the Revolution, finally arriving to present–day Mexico, a country with an age-old mixture of culture and traditions that have lasted through the ages. 

Hours: 07:00 pm to 9:00 pm.

 

Included Activities 

Water Activities 

  • Underground Rivers 

  • Beaches and Natural Pools 

  • Paradise River Sail 

  • Children’s World 

  • Inlets

 

Flora & Fauna  

  • Rotating Scenic Tower 

  • Tropical Jungle Trail 

  • Manatee Lagoon 

  • Jaguars and Pumas Island 

  • Mammals Island (Deer, Monkeys and Tapir)  

  • Natural Museum of Orchids and Bromeliads 

  • Flamingos 

  • Bat cave 

  • Crocodiles 

  • Scarlet macaws 

  • Coral reef aquarium 

  • Aviary 

  • Butterfly Pavilion

 

Cultural Attractions 

  • Archaeological sites 

  • Mariachi 

  • Mayan Village

  • Museum of Mexican Folk Art 

  • Mexican Cemetery “Bridge to Paradise “ 

  • Guadalupe Chapel 

  • St. Francis of Assisi Chapel 

  • Main Plaza 

  • Stained-glass Plaza. 

  • Ball Game Court. 

  • Harp recital 

  • Ritual Ceremony of the “Voladores” 

  • Horse Exhibition 

  • Prehispanic Dances 

  • Owl Dance 

  • Glass bottle Marimba 

  • Pre-Hispanic Welcome 

  • Xcaret México Espectacular 

 

Extraordinary Activities (Additional cost)  

  • Adrenalina 

  • Snuba Family 

  • Snuba Reef 

  • Snorkeling Tour 

  • Swim with Dolphins Ride 

  • Swim with Dolphins Primax 

  • Swim with Dolphins Interax 

  • Stingray Encounter 

  • Sea Trek 

  • Stingray Trek 

  • Adventure Kids 

  • Paraxute 

  • Sharks 

  • Temazcal 

  • Xpa Xcaret    

  • Xcaret Mexico Espectacular Dinner 

 

Food & Beverage  

Restaurants

La Laguna 

International buffet. 

Open from 12:00 pm to 18:00 pm.

 

La Caleta  

Buffet with steak specialty. 

Open from 11:30 am to 17:30 pm. 

 

Dos Playas  

Buffet with seafood specialty. 

Open from 11:30 am to 17:30 pm.

 

La Península  

Buffet with Gulf of Mexico seafood specialty. 

Open from 11:30 am to 17:30 pm.

 

El Yucateco   

International buffet Yucatan specialty corner. 

Open from 12:00 pm to 19:00 pm.

 

La Cocina 

Mexican buffet. 

Open from 12:00 pm to 19:00 pm.

 

La Orquídea  

Coffee house with buffet and à la carte Mexican specialty. 

Buffet Brunch open from 12:00 pm to 14:00 pm. 

À la carte open from 14:00 pm to 19:00 pm.

 

El Manglar  

Buffet with Pacific Coasts seafood specialty. 

Open from 11:00 am to 17:30 pm.

 

La Isla  

International buffet (open in high season only). 

Open from 11:30 am to 17:30 pm.

 

Playa Dos Playas  

À la carte service with cocktails specialty. 

Open from 10:30 am to 17:30 pm.

 

Xcafé  

À la carte with Deli Café specialty. 

Open from 08:30 am to 19:00 pm.

 

 

Bars

Bar Las Rocas  

À la carte service. 

Open from 10:00 am to 17:30 pm. 

 

La Cucaracha  

Cocktail service.  

Open from 10:30 am to 19:00 pm. 

 

Bar Pai Ai (At the beach)  

Cocktail service. 

Open from 10:30 am to 17:30 pm. 

 

Services 

  • Restrooms, changing rooms, showers, lockers and a towel.  

  • Other services (Wi-Fi, ATMs and shops).  

  • Free parking. 

  • Downloaded proof of purchase (coupon) and official ID for all visitors (including infants) must be shown at the park’s entrance or pick-up locations.
  • Infants from 0 to 4 years old have free admission.  
  • Children from 5 to 11 years old pay 25% off the Adult ticket price (must 
    show ID at the ticket office of the park).
  • Child Policy: Only in case, the child does not present a valid official ID, the price entrance will depend on his height. Children: From 3.2 ft (1 m) to 4.5 ft (1.40 m). Children over 4.5 ft (1.40 m) but under 12 years of age, must present an ID to verify their age. Children must always be accompanied by an adult.  
  • Some activities are not suitable for pregnant women. 
  • Certain park activities are not recommended if you suffer from a heart condition, fear of heights, back pain; or if you are recovering from a recent surgery or if you get dizzy easily. 
  • For the Zip-lines the minimum height required is 3.6 ft (1.10 m). The minimum weight required is 88 lbs (40 kg) and a maximum of 300 lbs (136 kg). The circumference capacity of the harness belt is 47 in (120 cm) and 25 in (65 cm) for the legs. In the case of children, the harness must fit properly and have a minimum height of 3.6 ft (1.10 m). If it doesn't, for their own safety, they won't be able to perform the activity. 
  • Reservations canceled more than 2 days before the booking date are subject to a 10% charge for administrative fees. 
  • Reservations canceled less than 48 hours before the booking date and/or no-shows are non-refundable.  
  • Based on the cancellation request date, the remaining amount will be credited back into the XSN E-Wallet or credited back into the payment method used.
  • Wear a swimsuit, water shoes, and comfortable clothing. Additionally, bring an extra change of clothes and a towel. 
  • Only sunblock and sunscreen containing titanium oxide and zinc oxide (Biodegradable) are allowed in the park. Otherwise, at the entrance you will find an information booth where you can exchange your sunscreen for a free sample of a biodegradable product. Your sunscreen will be returned to you upon departure. 
  • Upgrade the underground river experience by wearing snorkel gear. For Xcaret Full Day Admission, the use of snorkel gear has a cost of $10.00 USD (It requires a deposit of $ 20.00 USD). The snorkeling gear is Included on the Xcaret Plus Admission.  
  • Bring cash or a credit card to purchase souvenirs, Xcaret photo package of your visit, or enjoy an Extraordinary Activity. 

Park & Tour Features

Please contact your Xcaret BDM for any further information or assistance requiered.

At GX Contacts Menu, you will find the Xcaret Business Development Team Directory.